Legal
By using refutor you agree to these terms. Please read them carefully.
Last updated · August 2026
By accessing or using Refutor (“the Service”), you agree to be bound by these Terms of Use. If you do not agree, do not use Refutor. These terms apply to all users of the Service, including every participant in a Mediator session.
Refutor is a pressure-testing tool. You bring an idea you need to defend. You leave with a case that holds under real scrutiny. It is not a debate sport, not an argument coach, and not a win-streak product. “Case” means argument-case only. The AI responses generated by Refutor are for informational and educational purposes only. They do not constitute legal, therapeutic, or professional advice of any kind.
You must be at least 16 years old to create an account and use Refutor. By using the Service you represent that you meet this requirement. If you are under 18, you should review these terms with a parent or guardian.
You may not use the Service if you are located in, ordinarily resident in, or accessing Refutor from a jurisdiction where we do not offer the Service, including sanctioned or restricted jurisdictions we block for legal or regulatory reasons. Attempting to bypass geographic or payment restrictions (including via VPN or proxy) violates these Terms.
You are responsible for:
You agree not to use Refutor to:
Responses from Refutor are generated by artificial intelligence and may occasionally be inaccurate, incomplete, or inconsistent. Refutor's feedback is intended to help you practise and improve argumentation skills — not to serve as a definitive assessment of any real-world dispute or legal matter. You should not rely on Refutor's verdicts as binding arbitration.
All content, design, code, and branding within Refutor — including the name, logo, and interface — is owned by Refutor and protected by applicable intellectual property laws. You retain ownership of the content you submit (your arguments, topics, and debate text). By submitting content, you grant us a limited licence to process it for the purpose of providing the Service.
A Mediator session is a live, turn-based debate between participants who each have a Refutor account and join using an invite code. By joining, each participant consents to using the Service and acknowledges that their contributions are visible to the other participant during the session, that those contributions will be read by Refutor's AI system, and that a shared verdict will be delivered to both parties. Refutor does not guarantee that either party will accept or act on the verdict.
Refutor may be offered to schools, universities, companies, and teams as a practice and coaching tool. Organizational dashboards may show limited practice engagement metrics (such as ELO and inactivity flags). Those metrics are not grades, performance reviews, or competence rankings.
You may not use Refutor (or require others to use it) as the sole or formal basis for academic grading, hiring, promotion, discipline, or similar high-stakes decisions. All users must meet the 16+ eligibility requirement in Section 3. Further detail appears in our Privacy Policy.
Refutor is provided “as is” without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that AI responses will always be accurate. Your use of Refutor is at your own risk.
To the fullest extent permitted by law, Refutor shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including any decisions made based on AI-generated feedback or verdicts.
To the fullest extent permitted by law, Refutor's total aggregate liability arising out of or relating to the Service or these Terms shall not exceed the greater of (a) the fees you paid to Refutor for the Service in the twelve (12) months immediately preceding the claim, or (b) one hundred US dollars (USD $100).
To the fullest extent permitted by law, you agree to indemnify and hold harmless Refutor and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service in violation of these Terms or applicable law; (b) content you submit to the Service, including in Mediator sessions; (c) your infringement of any third-party right; or (d) any dispute between you and another user or third party arising from your use of the Service.
Nothing in this section limits any non-waivable consumer rights that apply in your country of residence. If you are a consumer in the European Economic Area or the United Kingdom, this section applies only to the extent permitted by applicable mandatory law and does not require you to compensate Refutor for losses caused by Refutor's own fraud, wilful misconduct, or negligence where such limitation would be unlawful.
Some features of Refutor are free. Paid plans and organisation subscriptions (“Paid Services”) are billed in advance on a recurring cycle (for example monthly or yearly) through our payment processor, currently Stripe, unless we agree otherwise in writing (for example invoiced organisation billing).
By starting a Paid Service you authorise us (and our payment processor) to charge the applicable fees and applicable taxes for each billing period until you cancel or we terminate the subscription.
Cancellation. You may cancel a subscription at any time through your billing settings or the Stripe customer portal. Cancellation takes effect at the end of the then-current billing period. You keep access to the Paid Service until that date. Cancelling does not entitle you to a refund for the current period, including for unused time, unused usage limits, or mid-period cancellation.
No prorated refunds. Except as stated in this section or required by law, fees are non-refundable. This includes monthly and yearly subscriptions, upgrades, and organisation seat or plan charges once billed for a period.
Exceptions. We may issue a refund or credit, at our discretion, when: (a) you were charged more than once for the same billing period because of a billing error; (b) we charged an incorrect amount because of an error on our side; or (c) a sustained Service outage made Paid Services materially unavailable for a substantial part of the billing period you paid for.
Requests. To request a review under this section, contact us at support@refutor.com within thirty (30) days of the charge, and include the email on the account and the approximate charge date. We may ask for reasonable information to verify the request. Chargebacks filed without first contacting us may delay resolution.
Organisation and invoiced billing. Organisation subscriptions, seat changes, and invoice terms may be governed by a separate order form or written agreement. If that agreement conflicts with this section on fees or refunds, the written agreement controls for that organisation.
Mandatory rights. Nothing in these Terms limits any non-waivable consumer rights that apply in your country of residence.
We reserve the right to suspend or terminate your access to Refutor at any time for violation of these Terms or for any other reason at our discretion. You may delete your account at any time from your profile settings.
We may update these Terms of Use at any time. We will notify you of material changes via email or in-app notice. Continued use of Refutor after changes take effect constitutes your acceptance of the revised terms.
Informal resolution. Before starting a formal legal proceeding, you agree to contact us at support@refutor.com and describe the dispute in reasonable detail. We will try in good faith to resolve it within thirty (30) days of receiving your notice. This informal step does not limit any right you have to seek urgent interim relief, or any mandatory consumer right to bring a claim without delay.
Governing law. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the jurisdiction of Refutor's principal place of business, without regard to conflict of law principles, except that if you are a consumer, mandatory consumer protection laws of your country of residence continue to apply and cannot be displaced by this clause.
Courts. Subject to mandatory law: (a) if you are a business user, the courts of the jurisdiction of Refutor's principal place of business have exclusive jurisdiction; (b) if you are a consumer in the European Economic Area or the United Kingdom, you may bring proceedings in the courts of your place of residence, and we may bring proceedings against you only in those courts, unless applicable law allows otherwise.
Nothing in these Terms requires arbitration or waives any right to participate in a class, collective, or representative action where such a waiver would be unlawful. You also retain any non-waivable right to lodge a complaint with a competent consumer authority or alternative dispute resolution body where available.
Questions about these Terms? Contact us at support@refutor.com, or use our contact form.